Privacy Policy
APPTOPUP ("we") attaches great importance to the protection of users' privacy and personal information. When you use our products and/or services, we may collect and use your relevant information. Your trust is very important to us, and we understand the significance of personal information to you. We will take corresponding security measures as required by laws and regulations to protect your personal information securely and controllably. In view of this, we have formulated this *Privacy Policy* (hereinafter referred to as "this Policy/this Privacy Policy") and remind you:
This privacy policy is closely related to the APPTOPUP mall services you use and the various business functions included in the services (collectively referred to as "our products and/or services"). We hope you will read carefully and confirm that you have fully understood the contents of this privacy policy before using our products and/or services, so that you can make appropriate choices in accordance with the guidelines of this privacy policy.
This policy applies to all products and services provided by APPTOPUP. Before using any APPTOPUP products or services, please read and thoroughly understand this policy, especially the clauses marked in bold, which you should focus on. Start using them only after confirming full understanding and agreement. During the process of reading the agreement, if you have any questions, you can contact our customer service for consultation; if you do not agree with the relevant agreements or any clause in the agreement, you should immediately stop accessing APPTOPUP.
If you have any questions, comments, or suggestions about the content of this policy or related matters, you can contact us at any time through various channels, such as visiting https://www.APPTOPUP.com/contact 7×24 online customer service system, adding APPTOPUP's official WeChat public account (apptopupcom), or sending an email to the official mailbox service@apptopup.com.
This privacy policy will help you understand the following:
I. How We Collect and Use Your Personal Information
When you use our products and/or services, the personal information we need/may need to collect and use includes:
（1）Necessary information that you must authorize us to collect and use to achieve the basic functions of providing our products and/or services. If you refuse to provide the corresponding information, you will not be able to normally use our products and/or services;
（2）Information that you may choose to authorize us to collect and use to achieve the additional functions of providing our products and/or services. If you refuse to provide it, you will not be able to normally use the relevant additional functions or achieve the functional effects we intend to achieve, but it will not affect your normal use of the basic functions of our products and/or services.
You understand and agree that:
（1）We are committed to creating diverse products and services to meet your needs. Due to the wide range of products and services we provide to you, and the differences in the specific products/services selected by different users, accordingly, the basic/additional functions and the types and scope of personal information collected and used will vary. Please refer to the specific product/service functions;
（2）To bring you a better product and service experience, we are continuously striving to improve our technology. Accordingly, we may不时 launch new or optimized functions, which may require collecting and using new personal information or changing the purpose or method of using personal information. In this regard, we will separately explain to you the collection purpose, scope, and method of use of the corresponding information through ways such as updating this policy, pop-ups, and page prompts, and provide you with a way to independently choose to agree, and collect and use it after obtaining your express consent.
Personal information refers to various data recorded in electronic or other forms that can identify a specific natural person's identity alone or in combination with other information, or reflect the activities of a specific natural person.
Whenever you contact APPTOPUP or APPTOPUP's affiliated companies, you may be required to provide personal information. APPTOPUP and its affiliated companies may share these personal information and use them in accordance with this privacy policy. APPTOPUP and its affiliated companies may also combine this information with other information for providing and improving our products, services, content, and advertising. You are not required to provide the personal information we request, but in many cases, if you choose not to provide it, we will not be able to provide you with our products or services, nor can we respond to any problems you encounter.
To make your shopping more convenient or enjoyable, thereby enhancing your online shopping experience on APPTOPUP, some of our extended functions may collect and use your personal information. If you do not provide these personal information, you can still shop online, but you may not be able to use these extended functions that can bring you shopping fun or need to repeatedly fill in some information when purchasing certain goods.
You are fully aware that in the following circumstances, we may collect and use personal information without your authorization and consent:
- Related to national security or national defense security;
- Related to public safety, public health, or major public interests;
- Related to criminal investigation, prosecution, trial, and judgment execution, etc.;
- For the purpose of maintaining the major legitimate rights and interests such as the life and property of the personal information subject or other individuals, but it is difficult to obtain the consent of the individual;
- The collected personal information is publicly disclosed by the personal information subject or guardian to the public;
- Collected from your personal information publicly disclosed legally, such as legal news reports, government information disclosure, etc.;
- Necessary for signing a contract at your request;
- Necessary for maintaining the safe and stable operation of the provided products and/or services, such as detecting and handling faults in products and/or services;
- Necessary for legitimate news reports;
- Necessary for statistical or academic research carried out by academic research institutions based on public interests, and when providing academic research or descriptive results to the outside world, the personal information contained in the results is de-identified;
- Other circumstances stipulated by laws and regulations;
**Circumstances where we obtain your personal information from third parties:**
We may obtain the account information you authorize to share from third parties, and after you agree to this privacy policy, bind your third-party account with your APPTOPUP account, so that you can directly log in and use our products and/or services through the third-party account. We will, in accordance with the agreement with the third party and after confirming the legality of the source of personal information, use your these personal information under the premise of complying with relevant laws and regulations.
Below are some examples of the types of personal information APPTOPUP may collect and how we use them.
II. What Personal Information We Collect
When you create a APPTOPUP account, purchase products, participate in APPTOPUP preferential activities, contact us, or participate in online surveys, we may collect various personal information about you, including:
- Basic information (including name, mobile phone number, email address, other online contact information);
- Personal identity information (including ID card, passport, bank card and statement, driver's license, etc.);
- Facial features;
- Network identity identification information (including system account, IP address, email address, and passwords, passwords, password protection answers related to the foregoing);
- Personal property information (transaction and consumption records, and virtual property information such as discount codes and game redemption codes);
- Personal internet usage records (including website browsing records, software usage records, click records);
- Personal common device information (including hardware model, device MAC address, operating system type, software list, unique device identifier (such as IMEI/android ID/IDFA/OPENUDID/GUID, SIM card IMSI information, etc., which describe the basic situation of personal common devices));
- Personal location information (including IP address, precise positioning information, etc.);
When you use APPTOPUP products to share content with family and friends, send gift vouchers and products, or invite others to use APPTOPUP services, APPTOPUP may collect information about the above-mentioned persons provided by you, such as name, mailing address, email address, and telephone number. APPTOPUP will use such information to meet your requirements, provide relevant products or services, or achieve anti-fraud purposes.
**Circumstances where you must authorize us to collect and use your personal information:** Our products and/or services include some core functions, which include the functions necessary to achieve online shopping and the functions necessary to ensure transaction security. We may collect, store, and use the following information about you to achieve the above functions. If you do not provide relevant information, you will not be able to enjoy the products and/or services provided by us.
III. How We Use Your Personal Information
We will use the collected personal information in accordance with the provisions of this privacy policy and for the purpose of realizing the functions of our products and/or services.
After collecting your personal information, we will de-identify the data through technical means, and the de-identified information will not be able to identify the subject. Please understand and agree that in this case, we have the right to use the de-identified information; and without disclosing your personal information, we have the right to analyze the user database and use it commercially.
Please note that all personal information you provide when using our products and/or services will continue to be authorized for us to use during the period when you use our products and/or services, unless you delete it or refuse us to collect it through system settings.
In order to help you quickly find the products you need, we may collect the device information (including device name, device model, device identifier, operating system and application version, language settings, resolution, service provider network ID (PLMN)), and browser type when you use our products and/or services to provide you with the best way to display product information. We will also use your above personal information to continuously improve and optimize the above functions.
You can also accurately find the products or services you need through search. We will retain your search content to facilitate your repeated input or display products related to your search content. Please note that your search keyword information cannot identify your identity alone and does not belong to your personal information, and we have the right to use it for any purpose; only when your search keyword information is used in combination with your other information and can identify your identity, then during the period of combined use, we will treat your search keyword information as your personal information and process and protect it in accordance with this privacy policy together with your search history.
We will count the usage of our products and/or services and may share these statistics with the public or third parties to show the overall usage trend of our products and/or services. But these statistics do not contain any of your identity information.
When we display your personal information, we will desensitize your information by including content replacement and anonymous processing to protect your information security.
When we want to use your personal information for other purposes not specified in this privacy policy, or use the information collected for a specific purpose for other purposes, we will tell your consent in the form of your active check.
Using the personal information we collect, we can timely notify you of APPTOPUP's latest product releases and preferential activity previews. If you do not wish to be on our mailing list, you can always opt out by updating your preferences. We also use personal information for the following purposes: to help us create, develop, operate, provide and improve our products, services, content and advertising, as well as for anti-loss and anti-fraud purposes.
We may use your personal information (such as date of birth) to verify identity, assist in identifying users, and determine appropriate services. For example, we may use the date of birth to determine the age of the APPTOPUP ID account holder. Sometimes, we may use personal information to send important notifications, such as information about purchases and changes to terms, conditions, and policies. Since these messages are essential to communication between you and APPTOPUP, you cannot refuse to receive such messages. We also use personal information for internal purposes such as auditing, data analysis, and research to improve APPTOPUP's products, services, and communication with customers.
If you participate in a lottery, contest, or similar promotion, we will use the information you provide to manage such activities.
IV. Collection and Use of Non-Personal Information
We also collect and use data that cannot be directly linked to any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. Below are some examples of the non-personal information we may collect and how we use it.
We collect information such as occupation, language, zip code, area code, unique device identifier, referral URL, location, and time zone where users are located when using APPTOPUP products, so that we can better understand customer behavior and improve our products, services, and advertising.
We collect information about customers' activities on our website and information obtained from our other products and services. We will summarize such information to help us provide more useful information to customers and understand which parts of our website, products, and services are of most interest to customers. For the purposes of this privacy policy, aggregated data is considered non-personal information.
We may collect and store detailed information about how you use our services, including search queries. Such information may be used to improve the results provided by our services and make them more relevant. Except in a few cases where we need to ensure the quality of services provided over the Internet, such information does not involve your IP address.
If we combine non-personal information with personal information, such information will be considered personal information during the period of combined use.
V. Use of Cookies and Similar Technologies
APPTOPUP's website, online services, interactive application software, emails, and advertisements may use "Cookies" and other technologies, such as pixel tags and website beacons. Such technologies help us better understand user behavior, tell us which parts of our website people have browsed, measure the effectiveness of advertisements and web searches, and improve them. The information we collect through Cookies and other technologies is considered non-personal information. However, if local law considers an Internet Protocol (IP) address or similar identifier as personal information, we will also treat such identifiers as personal information. Similarly, for the purposes of this privacy policy, where non-personal information is used in combination with personal information, we treat the combined information as personal information.
APPTOPUP and its partners use Cookies and other technologies in mobile advertising services to control the number of times you see a particular advertisement, deliver advertisements of interest to you, and measure the effectiveness of advertising campaigns. If you do not wish to receive such interest-based advertising on your mobile device, you can choose to refuse APPTOPUP by visiting the following link on your device. If you choose to refuse, you will continue to receive the same number of mobile ads, but their relevance may be reduced because they will no longer be delivered based on your interests. You will still see ads related to the content on the web page or application software or delivered according to other non-personal information. Refusal only applies to APPTOPUP advertising services and will not affect interest-based advertising services from other advertising alliances. However, if you select "Limit Ad Tracking" on your mobile device, then in accordance with the contract, third-party apps will not be able to use the "advertising identifier" (a non-personal device identifier) to deliver targeted advertisements to you.
When you use our website, online services, and application software, APPTOPUP and our partners also use Cookies and other technologies to record personal information. In such cases, our goal is to make your experience with APPTOPUP products and services more convenient and personalized. For example, if we know your name, we can welcome you the next time you visit the APPTOPUP online store. If we know your country/region and the language you use (if you are an educator, we know your school), it will help us provide a more tailored and useful shopping experience for you. If we know that someone has purchased a certain product or used a certain service using your computer or device, it will help us deliver advertisements and emails that are more in line with your interests. If we know your contact information, hardware identifier, and information about your computer or device, we can better personalize your operating system, set up your services, and provide you with better customer service.
If you wish to disable Cookies and are using a web browser, go to preferences, then go to the privacy panel and disable Cookies. On your mobile device, first tap "Settings", then select "Privacy", then go to the Cookies section. For other browsers, please contact your provider to learn how to disable Cookies. Please note, however, that some features of the APPTOPUP website will not be available when Cookies are disabled.
Like most Internet services, we also automatically collect certain information and store it in log files. Such information includes Internet Protocol (IP) address, browser type and language, Internet Service Provider (ISP), referring/exit websites and application software, operating system, date/time stamps, and clickstream data.
We use such information to understand and analyze trends, manage the website, understand user behavior on the website, improve our products and services, and collect overall audience characteristics information of the user group. APPTOPUP may use such information for our marketing and advertising services.
In some of our emails, we use "click-through URLs" that link to content on the APPTOPUP website. When a customer clicks on one of these click-through URLs, they pass through a separate web server before arriving at the target page on our website. We track this click-through data to help us determine customers' interest in specific topics and measure the effectiveness of our communication with customers. If you do not like this tracking method, please do not click on the text or picture links in the email.
Pixel tags allow us to send emails in a format that customers can read and tell us whether the email has been opened. We can use this information to reduce or eliminate emails sent to customers.
VI. Sharing, Public Disclosure, and Transfer of Personal Information to Third Parties
Sometimes APPTOPUP provides certain personal information to strategic partners who cooperate with APPTOPUP to provide products and services or help APPTOPUP market to customers. APPTOPUP only shares personal information with third parties for the purpose of providing or improving our products, services, and advertising; and will not share your personal information with any company, organization, or individual other than APPTOPUP for the marketing purposes of third parties.
(1) Sharing
- With your prior explicit consent or authorization;
- When required by applicable laws and regulations, legal procedures, mandatory administrative or judicial requirements;
- When it is necessary to provide in order to maintain the interests, property, or safety of APPTOPUP, APPTOPUP's affiliated parties or partners, you, or other APPTOPUP users, or the public, within the scope permitted by laws and regulations;
- Only by sharing your personal information can the core functions of our products and/or services be realized or the services you need be provided;
- To handle disputes or controversies between you and others at your request;
- In accordance with the relevant agreements signed with you (including electronically signed online agreements and corresponding platform rules) or other legal documents;
- For use based on academic research;
- For use based on legitimate social public interests in accordance with laws and regulations;
We may share your personal information with our affiliated parties. However, we will only share necessary personal information and be bound by the purposes stated in this privacy policy;
We may share your order information, account information, device information, and location information with third parties such as partners to ensure the smooth completion of the services provided to you. However, we will only share your personal information for legitimate, just, necessary, specific, and clear purposes, and only share the personal information necessary to provide the services. Our partners have no right to use the shared personal information for any other purposes.
(2) Public Disclosure
We will only publicly disclose your personal information in the following circumstances and under the premise of taking security protection measures in line with industry standards:
- Disclosing the personal information you specify in the disclosure method with your explicit consent or authorization according to your needs;
- When it is necessary to publicly disclose your personal information in accordance with the requirements of applicable laws, regulations, mandatory administrative law enforcement, or judicial requirements, we may publicly disclose your personal information in the required type and disclosure method of personal information;
When we receive a request for the above-mentioned disclosed information in accordance with the law, we will require the necessary legal documents to be issued, such as subpoenas or investigation letters. We firmly believe that for the information required to be provided by us, transparency should be maintained as much as possible within the scope permitted by law. We have carefully reviewed all requests to ensure that they have a legal basis and are limited to data that law enforcement agencies have a legal right to obtain for specific investigation purposes. Under the premise permitted by laws and regulations, the documents we disclose are protected by encryption keys.
(3) Transfer
We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:
- With your prior explicit consent or authorization;
- When required by applicable laws and regulations, legal procedures, mandatory administrative or judicial requirements;
- In accordance with the relevant agreements signed with you (including electronically signed online agreements and corresponding platform rules) or other legal documents;
- In the event of a merger, acquisition, asset transfer, or similar transaction, if personal information transfer is involved, we will require the new company or organization holding your personal information to continue to be bound by this privacy policy; otherwise, we will require the company or organization to re-consult your authorization and consent.
VII. Protection of Personal Information
APPTOPUP attaches great importance to the security of your personal information and takes all reasonable and feasible measures to protect your personal information:
#(1) Data Security Technical Measures
We adopt security protection measures in line with industry standards, including establishing reasonable system norms and security technologies to prevent your personal information from being accessed, used, or modified without authorization, and to avoid data damage or loss.
APPTOPUP's network services adopt encryption technologies such as transport layer security protocols, and provide browsing services through https and other means to ensure the security of user data during transmission.
APPTOPUP uses encryption technology to encrypt and store users' personal information and isolates it through isolation technology.
When using personal information, such as personal information display and personal information association calculation, we use a variety of data desensitization technologies including content replacement and SHA256 to enhance the security of personal information during use.
APPTOPUP adopts strict data access authority control and multiple identity authentication technologies to protect personal information and avoid illegal use of data.
APPTOPUP uses code security automatic inspection and data access log analysis technologies for personal information security auditing.
APPTOPUP online services use encryption technologies such as Transport Layer Security Protocol (TLS) to protect your personal information during transmission. When APPTOPUP stores your personal data, we use computer systems with limited access rights, which are deployed in facilities protected by physical security measures.
iCloud data is stored in encrypted form, as is the case when we use third-party storage. You should be responsible for the personal information you decide to share or submit in the above circumstances. For example, if you post your name and email address on a forum, this information is public. Please be careful when using such functions.
If you or anyone else using a family sharing plan logs into a third-party-owned device, any information shared in your "family" group (including calendars, locations, photos, and iTunes purchases) may be downloaded to the third-party device, leading to the disclosure of any such shared information.
#(2) Security Incident Handling
When trading online goods or services with third parties through the APPTOPUP website, you will inevitably disclose your personal information to the trading partner or potential trading partner, such as contact information or postal address. Please properly protect your personal information and only provide it to others when necessary.
To deal with possible risks such as personal information leakage, damage, and loss, APPTOPUP has formulated a number of systems, clarified the classification and grading standards of security incidents and security vulnerabilities, and the corresponding processing processes. APPTOPUP has also established a special emergency response team for security incidents. In accordance with the requirements of security incident disposal specifications, it启动s security plans for different security incidents, carries out loss prevention, analysis, positioning, formulates remedial measures, and联合relevant departments for traceability and crackdown.
In the unfortunate event of a personal information security incident, we will, in accordance with the requirements of laws and regulations, promptly inform you of: the basic situation of the security incident and possible impacts, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you, etc. We will also promptly inform you of the relevant situation of the incident by email, letter, telephone, push notification, etc. When it is difficult to inform individual personal information subjects one by one, we will issue a public announcement in a reasonable and effective manner. At the same time, we will also take the initiative to report the disposal situation of personal information security incidents as required by the regulatory authorities.
If you have any questions about our personal information protection, you can contact us through the contact information specified in this privacy policy. If you find that your personal information has been leaked, especially if your account and password have been leaked, please immediately contact us through the contact information specified in this privacy policy so that we can take corresponding measures.
VIII. Integrity and Retention of Personal Information
APPTOPUP provides some convenient methods for you to ensure that your personal information is accurate, complete, and up-to-date in a timely manner. We will retain your personal information for the period necessary to achieve the purposes described in this privacy policy, unless the law requires or allows retention for a longer period.
Your personal information will be stored within the People's Republic of China. If you use cross-border transaction services and need to transmit your personal information abroad to complete the transaction, we will separately obtain your authorization and consent and require the recipient to process these personal information in accordance with our instructions, this privacy policy, and any other relevant confidentiality and security measures.
IX. Management of Personal Information
#(1) Access and Correction
Except as stipulated by laws and regulations, you have the right to access and correct your account personal information at any time to help us ensure that your contact information and preference settings are accurate, complete, and up-to-date. For other personal information we retain, we will provide you with access rights for any purpose, including requesting us to correct it when the data is inaccurate, or delete it when we have no right to retain such data in accordance with the law or for legitimate business purposes. We have the right to refuse to process requests that are meaningless/tangled, violate the privacy rights of others, are extremely unrealistic, and requests for which information access is not required by local law. Requests to access, correct, or delete information can be submitted through the regional privacy contact form.
#(2) Deletion
In the following circumstances, you can request us to delete personal information:
- If our processing of personal information violates laws and regulations;
- If we collect and use your personal information without your consent;
- If our processing of personal information violates the agreement with you;
- If we terminate the service and operation.
If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us at the same time, requiring them to delete it in a timely manner, unless otherwise stipulated by laws and regulations, or these entities have obtained your independent authorization. If we respond to your deletion request, we cannot guarantee that the corresponding information will be immediately deleted from the backup system, but it will be deleted when the backup system is updated.
#(3) Changing the Scope of Your Authorized Consent or Withdrawing Your Authorization
You can change the scope of your authorized consent for us to continue collecting personal information or withdraw your authorization by deleting information, closing device functions, and making privacy settings on the APPTOPUP website or software. You can also withdraw all authorizations for us to continue collecting your personal information by canceling your account.
Please understand that each business function requires some basic personal information to be completed. When you withdraw your consent or authorization, we cannot continue to provide you with the services corresponding to the withdrawn consent or authorization, nor will we process your corresponding personal information any longer. However, your decision to withdraw consent or authorization will not affect the personal information processing carried out based on your authorization before that.
#(4) Responding to Your Requests
If you cannot access, correct, or delete your personal information through the above methods, or you need to access, correct, or delete other personal information generated when you use our products and/or services, or you believe that APPTOPUP has any violation of laws and regulations or the agreement with you on the collection or use of personal information, you can send an email to service@APPTOPUP.com or contact us through other methods in this privacy policy. To ensure security, we may require you to provide a written request or your identity certificate, and we will reply to your request within 15 days after receiving your feedback and verifying your identity. For your reasonable requests, we will not charge fees in principle, but for requests that are repeated multiple times and exceed a reasonable limit, we will charge a certain cost fee as appropriate. For requests that are gratuitously repeated, require excessive technical means (such as developing a new system or fundamentally changing the current practice), pose risks to the legitimate rights and interests of others, or are extremely unrealistic (such as involving information stored on backup tapes), we may refuse them.
In the following circumstances, in accordance with the requirements of laws and regulations, we will not be able to respond to your request:
- Related to national security or national defense security;
- Related to public safety, public health, or major public interests;
- Related to criminal investigation, prosecution, and trial, etc.;
- There is sufficient evidence to show that you have subjective malice or abuse of rights;
- Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
- Involving trade secrets.
X. Protection of Minors' Personal Information
In e-commerce activities, we presume that you have corresponding civil capacity. If you are a minor, we require you to ask your parents or other guardians to carefully read this privacy policy and use our services or provide information to us with the consent of your parents or other guardians.
If we identify that you are a child user, we will notify your guardian and require your guardian to agree to the children's personal information collection and use rules. For the situation where children's personal information is collected with the consent of parents or other guardians to use our products or services, we will only use, share, transfer, or disclose this information when it is allowed by laws and regulations, when parents or other guardians explicitly agree, or when it is necessary to protect children.
If you are a parent or other guardian of a child, please pay attention to whether the child under your guardianship uses our services after obtaining your authorized consent.
（1）APPTOPUP attaches great importance to the protection of minors' personal information. If you are a minor under the age of 18, you should obtain the consent of your guardian in advance before using our products and/or services. APPTOPUP protects the personal information of minors in accordance with relevant national laws and regulations.
（2）We will not take the initiative to directly collect personal information from minors. For the situation where personal information of minors is collected with the consent of guardians, we will only use, share, transfer, or disclose this information when it is allowed by law, when guardians agree, or when it is necessary to protect minors.
（3）If there is evidence that minors have registered and used our products and/or services without the consent of guardians, we will negotiate with the relevant guardians and try to delete the relevant personal information as soon as possible.
（4）For the personal information of children under the age of 14 that may be involved, we further take the following measures to protect it:
For children using APPTOPUP products and services, we understand the importance of taking additional preventive measures to protect their privacy and safety. Therefore, we will not intentionally collect, use, or disclose the personal information of children under the age of 13 (or the similar minimum age specified by the relevant jurisdiction) unless we receive a verifiable parental consent form. If we find that we have collected the personal information of children under the age of 13 (or the similar minimum age specified by the relevant jurisdiction) without prior receipt of a verifiable parental consent form, we will take measures to delete such information as soon as possible.
When you, as a guardian, choose to use APPTOPUP-related services for the child under your guardianship, we may need to collect the personal information of the child under your guardianship from you for the necessary purpose of performing the relevant services to you. Where it is necessary to collect the personal information of children from you in specific services, we will obtain your authorized consent in advance and inform you of the collection purpose and use.
Children or their guardians have the right to access and correct children's personal information at any time, and can also put forward requests for correction and deletion to us. If you have any comments, suggestions, complaints, or reports on matters related to children's personal information, please contact us. We will always be ready to help you.
XI. International Users
As described in this privacy policy, all information you provide may be transmitted or accessed by our entities scattered around the world. For the collection, use, and retention of personal information by organizations within the European Economic Area and Switzerland, APPTOPUP complies with the "Safe Harbor" framework developed by the U.S. Department of Commerce. Please learn more about the U.S. Department of Commerce Safe Harbor Program.
APPTOPUP strictly complies with the Asia-Pacific Economic Cooperation (APEC) Cross-Border Privacy Rules system. The APEC CBPR system provides an overall framework for organizations to protect the privacy of personal information transmission between APEC member economies.
XII. Company-Wide Commitment to Your Privacy
To ensure the security of your personal information, we have communicated the company's privacy and security guidelines to all APPTOPUP employees and strictly implemented privacy protection measures within the company.
XIII. Privacy Issues
If you have any questions or concerns about APPTOPUP's privacy policy or data processing, or want to file a complaint about possible violations of local privacy laws, please contact us. You can contact us at any time by calling the relevant APPTOPUP support phone number in your country/region. All such communications will be investigated and, where appropriate, we will respond as soon as possible. If you are not satisfied with the response received, you can refer the complaint to the relevant regulatory authority in your jurisdiction. If you make a request to us, we will strive to provide you with information about the relevant complaint channels that may apply to your situation.
APPTOPUP may update its privacy policy at any time. If we make a material change to the privacy policy, we will post a notice and the updated privacy policy on the company website.
XIV. Service Providers
APPTOPUP shares personal information with companies that provide services such as information processing, providing credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, evaluating your interest in our products and services, and conducting customer surveys or satisfaction surveys. These companies are obligated to protect your information and may be located anywhere APPTOPUP does business.
XV. Notification and Amendment of This Privacy Policy
1. To provide you with better services and with the development of APPTOPUP's business, this privacy policy will also be updated. However, we will not reduce your rights under this privacy policy without your explicit consent. We will issue an updated version on the JD website and the APPTOPUP mobile terminal and remind you of the update of the relevant content through website announcements or other appropriate means before it takes effect. Please also visit APPTOPUP to keep abreast of the latest privacy policy.
2. For major changes, we will also provide more prominent notifications (we will explain the specific changes in the privacy policy by including but not limited to emails, text messages, or special prompts on the browsing page). The major changes referred to in this privacy policy include but are not limited to:
（1）Major changes in our service model. Such as the purpose of processing personal information, the type of personal information processed, the way of using personal information, etc.;
（2）Major changes in our ownership structure, organizational structure, etc. Such as changes in ownership caused by business adjustments, bankruptcy mergers, etc.;
（3）Major changes in the main objects of personal information sharing, transfer, or public disclosure;
（4）Major changes in your rights in participating in personal information processing and the way to exercise them;
（5）When the responsible department for processing personal information security, contact information, and complaint channels change;
（6）When a personal information security impact assessment report indicates a high risk.
XVI. Third-Party Websites and Services
APPTOPUP's website, products, application software, and services may contain links to third-party websites, products, and services. Our products and services may also use or provide products or services from third parties. For example, third-party Alipay. The information collected by third parties, which may contain Alipay account data or contact information, etc., must comply with the third party's privacy regulations. We hope you will understand the privacy regulations of these third parties.
XVII. How Your Information Is Transferred Globally
The personal information we collect and generate in the operation within the People's Republic of China is stored in China, except in the following circumstances:
1. Where applicable law clearly provides;
2. With your explicit authorization;
3. Your personal active behavior such as cross-border transactions through the Internet;
For the above circumstances, we will ensure that your personal information is provided with sufficient protection in accordance with this privacy policy.
XVIII. Miscellaneous
APPTOPUP may be required to disclose your personal information in accordance with the laws, legal procedures, litigation, and/or requirements of public institutions and government departments inside and outside your country of residence. We may also disclose information about you if we determine that disclosure is necessary or appropriate for national security, law enforcement, or other matters of public importance.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our business or users. In addition, if a reorganization, merger, or sale occurs, we may transfer all personal information we have collected to the relevant third party.